01 Cultural exchange by all KLL between Japan and the world Professional Equipment Section

Punctuality is natural, and with any reasons there are goods that has to be delivered in accordance with a schedule. The delivery should not be late nor can it be early. Stage-related equipment is one of them.

Imamura is in charge of getting the team work together at Professional Equipment Section. He says that it is normal to be prompt in Japan; however, it is more difficult than you imagine doing the same in a different culture with different custom in other countries, and it requires a lot of energy and know-how to do the business in the same way as we do in Japan.

The company has a long-term experience in dealing with various events in many countries and has a deep knowledge of local matters in each area or country, and thus making the firm cope with irregular matters needing immediate attention.

Imamura is mainly in charge of international shipment of stage equipment and tools. In accordance with an idea of a production company,“K”Line Logistics has acquired to transport stage equipment for a performance that fascinated the world to England and Singapore. With a long-term relationship with“K”Line Logistics, the company has a sense of security and trust to us, and that has made them select us to handle their important shipment.

Meeting the customer’s expectations, the task was successful. With such accomplishment, it should be easier for him to acquire new customers. However, he finds new clients by himself very little. He says “Now that we have a strong relationship with clients through projects, they introduce new customers to us. They tell their friends to consult us on transportation of stage tools. We really appreciate it.”